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Customer Care Through Sustainable Services
FANUC service employee trains a customer

Customer Care Through Sustainable Services

With our global presence we provide support and solutions wherever you need us, keeping your production running by optimising the uptime.

FANUC's Promise

At FANUC, we believe in Service First.

That's not just a slogan. It's a commitment to you - our valued customer - that FANUC will provide lifetime support on our products, assuring spare parts availability and local service support worldwide.

Trust in our promise and challenge us!

Composing of 3 people standing together in front of a robot with a teach pendant in their hand with the FANUC Service First Logo as a Layer

Wherever You Need Us, We are There for You

Service colleague on the phone.

24/7 Support

Help is just one call away: anytime, anywhere.
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Fanuc Portal clean image for global website

Raise Operational Efficiency

Discover FANUC digital service platform that offers a range of features and functionalities designed to simplify your business.
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Service engineer is using FANUC FAR on a tablet

Remote Technical Support

FANUC Assisted Reality allows you quick response thanks to visual guided diagnosis and troubleshooting.
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Image showing FANUC Academy trainer explaining two partipants the ROBOGUIDE Handling Pro software.

Find the Right Training for You

Offering a comprehensive range of courses, FANUC Academy centers offer courses throughout Europe for all skill levels, from beginners to advanced professionals.
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FANUC Avrupa için Depo Konumları

Strong Local Presence

Service technicians near you for quick onsite support.
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Daniel Streit Testimonial from Caps Switzerland
Referans alıntısı

Daniel Streit

Director capsa Switzerland

We Care for Your Products as Long as They are in Use

We have been designing and manufacturing products built to last.

We ensure lifetime maintenance being committed to providing spare parts for the entire operational life of your products. At FANUC, our dedication doesn't end with the initial purchase. We provide a complete support system that ensures your FANUC equipment remains operational and efficient throughout its entire lifecycle. We are your reliable partner for a complete support and the best customer's experience.

Service Cycle

01 | Uzun süreli kullanım için tasarlanmıştır

Kalite, performans ve güvenilirlik, FANUC ürün geliştirmenin özünü oluşturur

02 | Önleyici ve öngörücü hizmetler

Üretim duruş sürelerini önleyin ve genel verimliliği artırın

03 | FANUC Assisted Reality ile uzaktan destek

Hızlı müdahale sağlar ve seyahatleri azaltır

04 | Ömür boyu bakım

Ürününüz kullanımda olduğu sürece atık ve emisyonları azaltmak için yedek parçalar ve güçlü yerel destek

05 | Yeniden üretilmiş yedek parçalar

Yeni gibi, %100 OEM kalitesi ve çevre dostu

06 | Rejenerasyon programı

FANUC ürünlerinize yeni bir hayat verin ve değerini optimize edin

Supporting Your Business with Our Global Warehouse Network

Every spare part, when and where you need it thanks to our network of over 20 interconnected warehouses across Europe and worldwide, ensuring 24/7 dispatch. Excellent parts availability for maximised uptime.

FANUC Avrupa için Depo Konumları

FANUC Avusturya

Gewerbestrasse 1 AT-4655 Vorchdorf AVUSTURYA E-posta: service@fanuc.at

FANUC Adria

SLOVENYA | HIRVATİSTAN | BOSNA-HERSEK | KARADAĞ | KOSOVA Ipavčeva 21 3000 Celje SLOVENYA E-posta: parts@fanuc.si

FANUC Benelüks

BELÇİKA | LÜKSEMBURG | HOLLANDA Oude Baan 3F (B - kırmızı alan) 2800 Mechelen BELÇİKA E-posta: parts@fanuc.be

FANUC Bulgaristan

BULGARİSTAN | ARNAVUTLUK | KIBRIS | YUNANİSTAN | KUZEY MAKEDONYA CUMHURİYETİ 467 "Okolovrasten pat" (Logic park STAD) BG-1588 Sofia BG-1588 Sofya BULGARİSTAN E-posta: spareparts.bg@fanuc.eu

FANUC Çek

K Bílému vrchu 3142/7 193 00 Praha 9 - Horní Počernice ÇEK CUMHURİYETİ E-posta: parts.cz@fanuc.eu

FANUC Fransa

FRANSA | CEZAYİR | MISIR | MONAKO | FAS (ABS İŞLETMESİ) | TUNUS ZAC des Folies 15, rue Léonard de Vinci 91090 Lisses FRANSA E-posta: parts@fanuc.fr

FANUC Almanya

Bernhäuser Str. 36 D-73765 Neuhausen a.d.F. ALMANYA E-posta: e-teile@fanuc.de

FANUC Macaristan

Torbágy utca 7. HU-2045 Törökbálint MACARİSTAN E-posta: info@fanuc.hu

FANUC İrlanda

Unit 1 in Unit K8 Maynooth Business Campus County Kildare İRLANDA E-posta: parts@fanuc.ie

FANUC İsrail

HaMelacha Sokağı 14, Park Afek Rosh Ha'Ayin 4809135 İSRAİL E-posta: spareparts.il@fanuc.eu

FANUC İtalya

İTALYA | MALTA | SAN MARİNO | VATİKAN Via Lodi, 13 20020 Lainate (MI) İTALYA E-posta: ricambi.it@fanuc.eu

FANUC Nordic | SE

İSVEÇ | ESTONYA | LETONYA | LİTVANYA | NORVEÇ Djurhagegatan 10 S-213 76 Malmö İSVEÇ E-posta: parts@fanuc.se

FANUC Polonya

ul. Sakury 2 51-117 Wrocław POLONYA E-posta: czesci@fanuc.pl

FANUC Romanya

ROMANYA | MOLDOVA Ferma 9, Hala 25 407280 Floreşti, jud. Cluj ROMANYA E-posta: info@fanuc.ro

FANUC Sırbistan

Kralja Petra I Karađorđevića 92a 22330 Nova Pazova SIRBİSTAN E-posta: parts@fanuc.rs

FANUC Slovakya

Pri Jelšine 4851/5 949 01 Nitra SLOVAKYA E-posta: parts.sk@fanuc.eu

FANUC İsviçre

İSVİÇRE | LİHTENŞTAYN Grenchenstrasse 7 2504 Biel/Bienne İSVİÇRE E-posta: parts@fanuc.ch

FANUC Türkiye

TÜRKİYE | ERMENİSTAN | AZERBAYCAN | GÜRCİSTAN | KAZAKİSTAN | KIRGIZİSTAN CUMHURİYETİ | TACİKİSTAN | TÜRKMENİSTAN | ÖZBEKİSTAN Eyüp Sultan Mahallesi Gülibrişim Sokak No: 2 Sancaktepe/İstanbul TÜRKİYE E-posta: parts.tr@fanuc.eu

FANUC İNGILTERE

BİRLEŞİK KRALLIK | İZLANDA Sapphire Yolu, Ansty Coventry CV7 9DR BİRLEŞİK KRALLIK E-posta: parts@fanuc.co.uk

FANUC Ukrayna

Stolychne hwy 100 03680 Kiev UKRAYNA E-posta: info@fanuc.ua

FANUC Avrupa

7, rue Benedikt Zender 6468 Echternach LUXEMBOURG

FANUC Fransa

ZAC ecotec Marnaz 628 Avenue des amaranche 74460 Marnaz FRANSA E-posta: parts@fanuc.fr

FANUC Nordic | FI

Äyritie 12A, Kapı 8 FI-01510 Vantaa FİNLANDİYA E-posta: parts@fanuc.se

FANUC Nordic | DK

Syddanske Forskerparker, Forskerparken 10 DK-5230 Odense M DANİMARKA E-posta: parts@fanuc.se

FANUC Iberia | ES

İSPANYA | ANDORRA | MOROKO (BASE Business) C/Danubi 12-16 08174 Sant Cugat del Vallés (Barselona) İSPANYA E-posta: recambios@fanuc.es

FANUC Iberia | PT

Rua Profesör David Martins, 148 4485-805 Vila do Conde PORTEKİZ E-posta: recambios@fanuc.es

Aitor Zumagarra, Testimonial CMZ, SPAIN
Referans alıntısı

Aitor Zumarraga

Managing director cmz, spain

Discover FANUC Service Solutions

Service engineer is maintaining a FANUC ROBOCUT.

Field & Maintenance

Always by your side to provide the best support, ensuring smooth operations.
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Service engineer is using FANUC FAR on a tablet

Remote Technical Support

No distance, fast support: always by your side thanks to the best technology for effective remote support.
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Warehouse and Logistic where FANUC spare parts are stored

Spare Parts

Our priority: ensuring availability and fast delivery of spare parts thanks to our network of strategically located warehouses.
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remanufacturing of a robot arm

Remanufacturing

Think green and extend the lifetime of your FANUC products, while enjoying cost saving.
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Test Description

Digital Service Tools

Experience our digital approach to service support with FANUC's PC software and Industrial IoT.
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